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Kvalitetscoachens Håndbok (Norsk Utgave)

Mestring av kvalitetsveilederrollen i organisasjoner

Er du VP eller teknisk leder som vurderer den beste kvalitetstekniske modellen for bedriften din?

Er du teknisk direktør med ansvar for å implementere en kvalitetscoach-modell?

Er du testleder eller programvaretester som går over i en rolle som kvalitetscoach?

Kvalitetscoach-håndboken er din praktiske guide til å gå over til en modell der hele teamet eier kvaliteten, og der spesielt programvareutviklere designer, bygger, tester og støtter programvaren.

Trykt versjon: Paperback og innbundet utgave er tilgjengelig på Amazon. Bruk ditt lands Amazon-nettsted (f.eks. Amazon.com.au for Australia) for å minimere leveringstid og kostnader.

This book is a translation into Norwegian (Bokmål) of The Quality Coach's Handbook which was originally written in English

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About

About

About the Book

Boken forklarer kvalitetscoach-rollen og hvordan man utfører den, inkludert workshops med instruksjoner og maler som veileder deg. For senior teknisk ledelse, inkludert CTOer og tekniske direktører, får du retningslinjer og tommelfingerregler hvis du vurderer å bruke en kvalitetsassistansemodell. Hvis du er direktør for kvalitetsingeniørarbeid eller testleder med ansvar for å implementere en driftsmodell, finnes det rammeverk og retningslinjer for stillingsbeskrivelser og karriereveier

This book is a translation into Norwegian (Bokmål) of The Quality Coach's Handbook which was originally written in English

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Author

About the Authors

Anne-Marie Charrett

Anne-Marie is the lead advocate for quality engineering, navigating change, and ensuring quality remains top of mind for everyone. Her years of experience as Director of Engineering at Culture Amp, Head of Engineering at Tyro Payments, as a quality engineering consultant, and as a test automation engineer stand her in good stead. Anne-Marie is currently working at Telstra, where she is the principal of test automation tooling.

An adjunct lecturer at the University of Technology, Sydney, and instructor of BBST, Anne-Marie has extensive experience teaching and coaching software professionals and product teams.

Anne-Marie’s technical background as an Electronic Engineer has enabled her to speak to technical and product expertise. Anne-Marie is an international keynote speaker who has spoken at multiple international conferences

Leanpub Podcast

Episode 316

An Interview with Anne-Marie Charrett

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Contents

Table of Contents

  • Om denne boken
    • Forord
    • Forord av Lisa Crispin
    • Målgruppe
    Beskrivelse av kvalitetscoach-rollen
    • Hvordan rollen som kvalitetscoach oppstod
    • Hva er en Kvalitetscoach?
    • Håndtering av forventninger
    • Mangfold i kvalitetscoach-rollen
    • Hvordan vet jeg at jeg er en kvalitetscoach?
    • Overgang til en kvalitetscoach-rolle
    • 13 Rimelige ideer for å starte kvalitetscoaching med en gang
    • Kvalitetscoach rolle og ansvar
    Quality Coach-modellen
    • Kvalitetscoaching-dynamikkmodell
    • Når man skal coache, mentorere eller lære opp
    • Teammotivasjon og -evne
    • Leveranseprosess for kvalitetscoaching
    Teknikker for teamcoaching
    • Gjennomføring av teambaserte coaching-økter
    • Følg energien
    • Energi på tvers av team
    • Finne energien
    • Fokus på det friksjonsfrie
    • Eksperimenter innen kvalitetscoaching
    • Vaner i kvalitetsarbeid
    • Læreøyeblikk i kvalitetscoaching
    • Partesting
    • Shu Ha Ri i kvalitetscoaching
    • Oppoverrettet coaching
    • Fem kvalitetscoaching-tips (når man coacher 10+ team)
    • Modenhetmodeller og North Stars
    • Endringsledelse
    Ideer og tilnærminger til kvalitet
    • Hva er kvalitet?
    • Fremvoksende kvalitet
    • En blanding av ideer om moderne kvalitetssikring
    • Kvalitet er et sort hull
    • Forebygge, Oppdage, Gjenopprette
    • 3 Hatter
    • Bruk av KI i kvalitetscoaching
    • Programvaremekanikeren
    • Kent Becks 3X-modell og kvalitet (et kvalitetscoach-perspektiv)
    • Endringskostnad i SaaS
    Lede kvalitetsarbeid
    • Hvem er ansvarlig for kvalitet?
    • Styrk din tekniske kapabilitet med dette vekstfokuserte rammeverket
    • Hvorfor Kvalitetscoach-modellen kan mislykkes
    • Hvordan ulike roller bidrar til kvalitet
    Organisasjonsstrukturer
    • 3-linsemodellen for kvalitetscoaching
    • Utforskende testing i Team Topologies
    • Karriereveier for kvalitetscoacher
    • Ansettelse av kvalitetscoacher
    • Driftsmodell for kvalitetscoach-team
    • Rapporteringsstrukturer for kvalitetscoacher
    Kvalitetscoach-workshops
    • Hva er kvalitet?
    • ⛵Kvalitetscoach seilbåt-workshop
    • Kvalitetscoach: en teamtilnærming til å kartlegge “arbeidet”
    • Utforskende testing i team
    • Forbedre sprintplanleggingen din med historieeffektsjekklisten
    • Example Mapping for kvalitetscoacher
    • Teamets teststrategiworkshop for kvalitetscoacher
    • Lag en testautomatiseringsstrategi for teamet
    • Bygg en læringskultur ved å fremheve teamets seire
    • Akseler kvalitetskulturen din ved å identifisere tekniske kapabilitetsbehov
    • Kvalitets-mulighets-løsningstre
    • Gapanalyse i DevOps
    • Kvalitetshelsesjekker
    • Bygge tverrfunksjonell ekspertise i et team
    • Lag en stillingsbeskrivelse for kvalitetscoach
    Takksigelser
    • Tilleggsmaterialer

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