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Priručnik trenera kvalitete (Hrvatsko izdanje)

Ovladavanje ulogom stručnjaka za kvalitetu u organizacijama

Jeste li potpredsjednik ili voditelj inženjerstva koji razmatra najbolji model inženjerstva kvalitete za svoju tvrtku?

Jeste li direktor inženjerstva zadužen za uvođenje modela Coacha kvalitete?

Jeste li voditelj testiranja ili softverski tester koji prelazi u ulogu coacha kvalitete?

Priručnik za Coacheve kvalitete vaš je praktični vodič za prelazak na model u kojem cijeli tim preuzima odgovornost za kvalitetu, a posebno softverski inženjeri koji dizajniraju, grade, testiraju i održavaju softver.

Tiskano izdanje: Meki i tvrdi uvez dostupni su na Amazonu. Koristite Amazon stranicu za vašu zemlju (npr. Amazon.com.au za Australiju) kako biste minimizirali vrijeme i troškove dostave.

This book is a translation into Croatian of The Quality Coach's Handbook which was originally written in English

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Knjiga objašnjava ulogu trenera za kvalitetu i kako je obavljati, uključujući radionice s uputama i predlošcima koji vas vode. Za viši inženjerski menadžment, uključujući CTO-e i potpredsjednike inženjerstva, postoje smjernice i heuristike ako razmatrate korištenje modela pomoći za kvalitetu. Ako ste direktor inženjerstva kvalitete ili voditelj testiranja zadužen za uvođenje operativnog modela, dostupni su okviri i smjernice vezani uz opise poslova i karijerne puteve

This book is a translation into Croatian of The Quality Coach's Handbook which was originally written in English

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Author

About the Authors

Anne-Marie Charrett

Anne-Marie is the lead advocate for quality engineering, navigating change, and ensuring quality remains top of mind for everyone. Her years of experience as Director of Engineering at Culture Amp, Head of Engineering at Tyro Payments, as a quality engineering consultant, and as a test automation engineer stand her in good stead. Anne-Marie is currently working at Telstra, where she is the principal of test automation tooling.

An adjunct lecturer at the University of Technology, Sydney, and instructor of BBST, Anne-Marie has extensive experience teaching and coaching software professionals and product teams.

Anne-Marie’s technical background as an Electronic Engineer has enabled her to speak to technical and product expertise. Anne-Marie is an international keynote speaker who has spoken at multiple international conferences

Leanpub Podcast

Episode 316

An Interview with Anne-Marie Charrett

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Contents

Table of Contents

  • O ovoj knjizi
    • Predgovor
    • Predgovor - Lisa Crispin
    • Ciljna publika
    Opisivanje uloge trenera kvalitete
    • Kako je nastala uloga trenera za kvalitetu
    • Što je trener kvalitete?
    • Upravljanje očekivanjima
    • Raznolikost u ulozi trenera za kvalitetu
    • Kako znam da sam trener za kvalitetu?
    • Prelazak u ulogu trenera kvalitete
    • 13 ideja niskog troška za trenutno pokretanje treninga kvalitete
    • Uloga i odgovornosti trenera za kvalitetu
    Model trenera za kvalitetu
    • Model Dinamike Coachinga Kvalitete
    • Kada coachati, mentorirati ili trenirati
    • Motivacija i sposobnost tima
    • Proces isporuke za treniranje kvalitete
    Tehnike za timski coaching
    • Vođenje timskih trenerskih sesija za kvalitetu
    • Slijedite energiju
    • Energija među timovima
    • Pronalaženje energije
    • Fokus na uklanjanju prepreka
    • Eksperimenti u mentorstvu za kvalitetu
    • Navike u kvaliteti
    • Trenutci pogodni za podučavanje u podučavanju o kvaliteti
    • Testiranje u paru
    • Shu Ha Ri u kvalitetnom podučavanju
    • Coaching prema gore
    • Pet savjeta za coaching kvalitete (pri coachingu 10+ timova)
    • Modeli zrelosti i Sjeverne zvijezde
    • Upravljanje promjenama
    Ideje i pristupi kvaliteti
    • Što je kvaliteta?
    • Emergentna kvaliteta
    • Mješavina ideja o suvremenom inženjerstvu kvalitete
    • Kvaliteta je crna rupa
    • Spriječi, Otkrij, Oporavi
    • 3 Kape
    • Korištenje UI u treniranju kvalitete
    • Mehaničar softvera
    • Kent Beckov 3X model i kvaliteta (iz perspektive trenera za kvalitetu)
    • Trošak promjene u SaaS-u
    Vođenje kvalitete
    • Tko je nadležan za kvalitetu?
    • Unaprijedite svoje inženjerske sposobnosti pomoću ovog okvira usmjerenog na rast
    • Zašto bi model Coach-a za kvalitetu mogao propasti
    • Kako različite uloge doprinose kvaliteti
    Organizacijske strukture
    • Model 3 leće trenera za kvalitetu
    • Istraživačko testiranje u topologijama timova
    • Karijerni putevi trenera za kvalitetu
    • Zapošljavanje coacheva za kvalitetu
    • Operativni model tima trenera za kvalitetu
    • Strukture izvještavanja coacheva za kvalitetu
    Radionice trenera za kvalitetu
    • Što je kvaliteta?
    • ⛵Radionica jedrilice trenera za kvalitetu
    • Trener kvalitete: timski pristup mapiranju “posla”
    • Timska sesija istraživačkog testiranja
    • Poboljšajte planiranje sprinta pomoću kontrolnog popisa utjecaja na priče
    • Example Mapping za trenere kvalitete
    • Radionica o timskoj testnoj strategiji za trenere kvalitete
    • Stvaranje timske strategije automatizacije testiranja
    • Izgradite kulturu učenja isticanjem timskih uspjeha
    • Ubrzajte svoju kulturu kvalitete identificiranjem potreba za inženjerskim sposobnostima
    • Stablo kvalitetnih prilika i rješenja
    • Analiza jaza u DevOpsu
    • Provjere kvalitete zdravlja
    • Izgradnja međufunkcionalne stručnosti u timu
    • Kreiranje opisa posla trenera za kvalitetu
    Zahvale
    • Dodatni materijali

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