What is the Startup Guide?
- Why another book talking about startup?
- Who is this guy to talk about startup?
- Startup Guide for Non-Startups
- What you will find in the Startup Guide
Praise for the Startup Guide
Acknowledgements
- Definitions and requirements
What is a startup?
- After all, what is a startup?
- When does a startup stop being a startup?
- Can there be a startup within an established company?
- Think of a startup as an experiment, not as a business
What is a software product?
- Software product
Web, mobile or social product? Product for SmartWatches? SmartTVs? Bots?
- Traveling to the past: web, mobile or social in 2012?
- Mobile apps
- Back to the future
- Understand your user
- Understand the context
- Mobile is not “less” than desktop
- Summing up
Every website and web system can and should be considered a software product.
- Completing the Manifesto for Agile Software Development
Why having a startup?
- Why would I create my startup?
- Growth startup vs. lifestyle startup
- What kind of doctor are you?
- Dalai Lama’s Tweet
- Ask yourself
- Example of non-financial return
The 99.9%
- I am part of the 99.9%
- Keep practicing and do not forget your motivation
Who should create a software startup?
- Multidisciplinary effort
- Outsourcing options
Choosing what to outsource: a case study
- Software development
- User experience
- Product marketing
- System administration
- Software product theme
- Outsourcing cost
How much time to devote? Who should I invite?
- How much time to devote to the startup?
- Should I invite someone to be my partner?
- Summarising
- Ideas and Problems
Of course the customer knows what he wants!
- Problem: People took too long to move around
- Problem: parents want to go to the restaurant with their young children and want to have a quiet lunch
- Problem: people want to re-educate nutritionally so they can have a more balanced diet, lose weight and feel better.
What is the problem?
- Many times people do not know what the problem is
- And sometimes people do not know they have a problem
- Whose problems should I solve?
- What a cool technology!
How to choose an idea to turn into a web product
- Can you describe your idea on a single web page?
- One additional example
- What is the minimum conversion rate?
Problem or need?
- Is it a problem or a need?
- Maslow’s Pyramid
- Hands-on: Making the digital product
Why the hurry to make the product fast?
- Why the hurry to make the product fast?
- Summing up
How to make your product fast?
- The importance of knowing the customer and his problem
- Caelum Online Courses
- ContaCal
- Good software engineering practices
- Summing up: make the product fast = know what to do + good professionals + good software engineering practices
If you are not embarrassed by the first version of your product, you’ve launched too late
How long did it take to create ContaCal?
- Result
- Hands-on: Managing your digital product
My software product is ready, now what?
- Checklist before “opening the doors”
- Okay, I am ready!
- ContaCal launch data
Getting Feedback
- Handling user e-mails
- Why before the how
- Example of rush to act due to feedback
Be careful when launching a minimal product
- Be prepared to keep moving fast as you launch your minimal product.
- Fake feature - a way to be lean
How to attract visitors to my website?
- Paid ways of attracting visitors
- Free ways of attracting visitors
- Some examples of how to attract visitors to your website
Basic (and not so basic) SEO tips
- Content posting frequency
- Basic SEO tips
- Not so basic SEO tips
How to make money with your software product?
- Software product = software used over the internet
- Product revenue types
- Payment types for product usage
Searching for revenue: case studies
- Making it clear why the product is free
Gathering user feedback
Survey results
- Revenue from ads
- Revenue paid by users
- Price adjustment
- Be patient
- byMK / fashion.me, another case study of search for revenue
Go sell it!
- Go sell it!
- How?
How to set the right price?
- Demand curve
- Different prices for different customers
- Perceived value
- And the competitors?
- What about the cost?
To offer or not to offer free plans, that is the question!
- Do I need to have a free version of my product?
- Next, you need to know…
- Summing up
Widening the funnel
- Number of people who know that your product exists
- Number of clicks generated by your ads or by other means
- Number of unique visitors
- Number of visitors who become users
- Number of users who become customers
- Number of users and customers who are no longer users or customers
- Widening the funnel
Watch your user!
Experiment and measure
- A/B test
- Practical A/B test example
- Appearances can be deceiving
- Keep a change log
- Beware of the local maximum
Track long-term numbers
- Global numbers: revenue and costs
- Individual numbers: CAC, LT and LTV
Engagement and Churn
- Engagement
- Churn
- Churn is a growth limiter
- Churn and the lifetime of users
- Revenue churn
- How is it possible to have negative churn?
- Concluding
Change of course (pivot)
- Change of course, a practical case
- The theory behind practice
How long does it take to start having results?
- What happened?
- How long to wait?
- First month positive!
Five years later, how is ContaCal doing?
- The evolution of ContaCal
- Return on investment
- So, did ContaCal work?
- Why didn’t ContaCal scale?
- Example of a startup that scaled
- Concluding
- Startup Guide for non-startups
Company that has a non-web software
- New software marketing model
- How to transition from non-web to web software?
Company that develops custom software
- Creating a new product
- Use in customer projects
Companies that do not have software development as their main activity
- How to make it?
- Outsourceable
- Most indicated to make in-house
- Example of a company that does not have software development as its main activity
- Interviews
Cobre Grátis
- Update
Caelum online courses
- Update
byMK / fashion.me
- Update
Sieve
- Update
Locaweb’s web products
- Update
Aurum’s Astrea
- Update
Eventials
ContaAzul
- Final considerations
To learn more
Recap
- Power of synthesis
- Overview of the Startup Guide
- Next steps
