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Retrospectives for Organizational Change

An Agile Approach

Jutta Eckstein
Linda Rising says about this book: "Of course, there are other books on the protocols and exercises for retrospectives, but these don't share the 'whys' of this important ritual. What Jutta has done for us is provide real experience reports that show how useful retrospectives can be and share her research around using retrospectives to lead change in an organization. Get this book and read it!" (Linda Rising, Co-Author of Fearless Change and More Fearless Change)

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In this book, Jutta Eckstein examines how retrospectives –originally a kind of a facilitated workshop for gaining feedback– can be applied conceptually to initiate and implement organizational change. Technically, retrospectives were an instrument for a group to examine a past joint period of time and learn from that. The participants of a Retrospective for Organizational Change do not share a joint past, yet they learn from their different individual experiences and use this as a basis to form a shared future. The main strength is to leverage the experiences of a diverse group. Especially if the change is dynamic, which means the approach toward the goal is unclear or if it is complex, where the goal itself is in-determinate, Retrospectives for Organizational Change can provide a way to support the change. This book covers the conceptual idea of using Retrospectives for Organizational Change and additionally reports on the feedback and experiences of its practical application.

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Author

About the Author

Jutta Eckstein

Twenty years of experience in coaching, consulting, training, and development. Main focus on agile processes, patterns, project management, adaptive organizations, and advanced object-oriented design.

Jutta Eckstein works as an independent coach, consultant, and trainer. She holds a M.A. Business Coaching & Change Management, a Dipl.Eng. Product-Engineering, and a B.A. in Education. Her know-how in agile processes is based on over fifteen years’ experience in project and product development. She has helped many teams and organizations all over the world to make the transition to an agile approach. She has a unique experience in applying agile processes within medium-sized to large distributed mission-critical projects. This is also the topic of her books 'Agile Software Development in the Large', 'Agile Software Development with Distributed Teams', and 'Retrospectives for Organizational Change'. She is a member of the Agile Alliance and a member of the program committee of many different European and American conferences in the area of agile development, object-orientation and patterns. At the last election, Jutta has been designated for the Top 100 most important persons of the German IT.

Stay in touch with Jutta:

  • http://linkedin.com/in/juttaeckstein
  • http://jeckstein.com
Leanpub Podcast

Episode 97

An Interview with Jutta Eckstein

Contents

Table of Contents

Abbreviations

List of Figures

Acknowledgments

1.Preface

2.Introduction

3.Objective

4.Design and Function of Retrospectives

  1. 4.1Duration, Participation, Attitude
  2. 4.2Purpose
  3. 4.3Phases

5.Challenges in Organizational Change

  1. 5.1Different Kinds of Change
  2. 5.2Unclear Goals
  3. 5.3Increase in Demand for Participation

6.Enabling Organizational Change

  1. 6.1Diversity in Participation
  2. 6.2Existing Experiences
  3. 6.3Deciding What to Do
  4. 6.4Relation and Demarcation to other Methods

7.Heuristic Evidence

  1. 7.1Usefulness for Change Management
  2. 7.2Adaptive Action and Retrospectives

8.Experiences with Exemplary Applications

  1. 8.1Feedback on the Meta-Level
  2. 8.2Enabling Complex Change
  3. 8.3Enabling Dynamic Change

9.Reflection on the Suggested Method

10.Closing Remarks

Reference List

Appendix

  1. Results from Open Space at RfG 2012/13
  2. Protocol of Workshop at XP 2013
  3. Protocol of Enabling a Dynamic Change
  4. Protocol of Enabling a Complex Change

About the Author

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