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What Drives Quality

A Deep Dive into Software Quality with Practical Solutions for Delivering High-Quality Products -- Second Edition

With plenty of ideas, suggestions, and practical cases on software quality, this book will help you to improve the quality of your software and to deliver high-quality products to your users and satisfy the needs of your customers and stakeholders.

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About

About

About the Book

Second Edition: Fully Revised and Extended!

What Drives Quality explores how quality plays a role in all of the software development activities. It takes a deep dive into quality by listing the relevant factors of development and management activities that drive the quality of software products. It provides a lean approach to quality by analyzing the full development chain from customer requests to delivering products to users.

I'm aiming this book at software developers and testers, architects, product owners and managers, agile coaches, Scrum masters, project managers, and operational and senior managers who consider quality to be important.

A book on quality should be practical. It should help you, the reader of this book, to improve the quality of your software and deliver better products. It should inspire you and give you energy to persevere on your quality journey. What drives quality tries to do just that, and more.

This book is based on my experience as a developer, tester, team leader, project manager, quality manager, process manager, consultant, coach, trainer, and adviser in Agile, Lean, Quality and Continuous Improvement. It takes a deep dive into quality with views from different perspectives and provides ideas, suggestions, practices, and experiences that will help you to improve quality of the products that your organization is delivering.

This book views software quality from an engineering, management, and social perspective. It explores the interaction between all involved in delivering high-quality software to users and provides ideas to do it quicker and at lower costs.

Three add-on packages are available with this book:

  • Agile Quality Coaching Cards: 52 cards used by agile coaches and teams to investigate the quality of their products and the practices used to deliver software. With these cards, they can identify causes leading to insufficient quality and define actions to improve quality.
  • Booklet Tools for Root Cause Analysis: 15 pages with practical processes, templates, checklists, and examples that help you to effectively analyze problems to identify the main causes that have led to them, and to initiate actions to prevent similar problems from occurring in the future.
  • Agile Self-assessment Game: This card Game helps teams to discover how agile they are and what they can do to increase their agility. Organizations use the overall results from team assessments to decide where to invest in their agile transformation and decide what the next steps will be.

More options to buy my book and game can be found in my webstore.

Feedback on this book is very much appreciated. Please sent your suggestions, comments, ideas or questions to BenLinders@gmail.com.

This book is based on the blog series What Drives Quality by Ben Linders.

Packages

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All packages include the ebook in the following formats: PDF, EPUB, and Web

The Book

Minimum price

Suggested price$26.99

$23.99

    Book & RCA Booklet

    Minimum price

    Suggested price$30.99

    Get the book What Drives Quality with the booklet Tools for Root Cause Analysis.

    $28.99

    • Tools for Root Cause Analysis
      How to effectively analyze problems to identify the main causes that have led to them, and to initiate actions to prevent similar problems from occurring in the future. Booklet with practical processes, templates, checklists, and examples.

    This book is also available in the following packages:

    • Book & Agile Self-assessment Game

      Get the book What Drives Quality with the Agile Self-assessment Game: Assess how agile you are and what you can do to improve your agility.

      • Agile Self-assessment Game
        The Agile Self-assessment Game helps teams to discover how agile they are and what you can do to increase their agility. It’s a PDF download with images for 52 cards with statements and playing instructions that can be used by teams and organizations to self-assess their agility. The game can be played by teams to reflect on their own team interworking and agree upon the next steps for their agile journey.
      Minimum price
      $29.99
      Suggested price
      $32.99
    • Book & Agile Quality Coaching Cards

      Get the book What Drives Quality with the Agile Quality Coaching Cards: used by agile coaches and teams to investigate the quality of their products and the practices used to deliver software.

      • Agile Quality Coaching Cards
        The Agile Quality Coaching cards can be used to improve the quality of software products and services. For agile teams, Product Owners, Scrum masters, Agile coaches, and consultants involved or being responsible for delivering high-quality products.
      Minimum price
      $30.99
      Suggested price
      $35.99

    Author

    About the Author

    Ben Linders

    Ben Linders is an Independent Consultant in Agile, Lean, Quality, and Continuous Improvement. Author of Getting Value out of Agile RetrospectivesWaardevolle Agile RetrospectivesWhat Drives QualityProblem? What Problem?, and Continuous Improvement. Creator of many Agile Coaching Tools, for example, the Agile Self-assessment Game.

    As an adviser, coach, and trainer he helps organizations with deploying effective software development and management practices. He focuses on continuous improvement, collaboration and communication, and professional development, to deliver business value to customers.

    Ben is a well-known speaker and author; he’s much respected for sharing his experiences and helping others share theirs. His books and games have been translated into more than 12 languages and are used by professionals in teams and organizations all around the world.

    Ben is an active member of networks on Agile, Lean, and Quality, and a well-known speaker and author. He shares his experiences in a bilingual blog (Dutch and English), as an editor for Culture and Methods at InfoQ, and as an expert in communities like ComputableQuoraDZone, and TechTarget. Follow him on twitter: @BenLinders.

    In need of advice, consultancy, training? Have a question? Contact me!  info@benlinders.com

    Leanpub Podcast

    Episode 95

    An Interview with Ben Linders

    Contents

    Table of Contents

    Foreword by Bill Curtis

    Foreword by Jan van Moll

    Preface

    Introduction

    Why Quality Matters

    Deep Dive Into Quality

    1. Requirements
    2. Architecture and Design
    3. Coding
    4. Review and Inspection
    5. Test
    6. Senior Management
    7. Operational Management
    8. Project Management

    Driving Quality

    1. Knowing What to Measure
    2. Analyzing Measurements
    3. Measure Defects
    4. Project Defect Model
    5. Steering Quality in Agile
    6. Reduce Software Maintenance
    7. Root Cause Analysis in Software Development

    Quality Software with Agile Teams

    1. Business Case for Quality with Agile
    2. Software Quality is Free
    3. Agile Quality Practices
    4. What If We Fail?
    5. Deliver High-Quality Software with Agile Teamwork
    6. Empower Teams to Increase Quality
    7. Working at a Sustainable Pace
    8. Increase the Quality of Software with Visual Management
    9. Improve Software Quality with Retrospectives

    Develop Your Software Quality Skills

    Agile Quality Coaching Cards

    About the Author

    Bibliography

    Get the free sample chapters

    Click the buttons to get the free sample in PDF or EPUB, or read the sample online here

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