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Contents

Introduction

I. Alternatives to Management

Motivated by Money?

Are You Willing to Sunlight?

How To Get Fired as IT Manager

II. Management Techniques

Acts of Leadership

Smart Manager Tricks

III. Common Difficult Situations

Instant Reviews, Instant Tests

Reasons

Congruent Interviewing by Audition

Dealing with Addicted Employees

IV. Management Traps to Avoid

Technology Can Make You a Bad Manager

Beware of QuickFixes

TheSauerkrautSyndrome

Destroying Communication and Control

Overstructured Management

V. Managing Yourself

Anger Management

Beyond Blaming: Congruence

In Danger of Success

Staying Young

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